Frequently Asked Questions:

    (Q) What do you mean by 4 color process or CMYK?
    (A) Every full color (color picture or photograph) job that is printed is
    printed using a four color process. Every picture is reproduced using a
    percentage of the CMYK colors (Cyan, Magenta, Yellow, Black).

    (Q) What file formats do you accept?
    (A) You can send your digital file as a JPEG, TIFF, EPS or PSD
    extension. Please Note: All files should be converted to CMYK;
    we recommend that you design the job at 300dpi

    (Q) How can I submit my digital artwork?
    (A) You can send us a zip disk, CD or you can send us the file as an
    E-mail attachment(do not e-mail the files if they are over 2 Megs).
    Since some E-mails can become corrupted, we suggest that you
    compress the files using WIN-ZIP or Stuffit or that you upload the files
    directly onto our FTP site (call for FTP information)

     (Q) Are there any guidelines that I should follow if I am sending you a
    zip disk with the artwork?
     (A) Along with your disk, you should send a hardcopy of your work.
    If you are sending a QuarkXPress or Pagemaker file, you should convert
    all fonts to outlines (or curves). If you are not sending the file as a JPEG or
    TIFF, you should include all fonts that were used for the job.

    (Q) How should I size the document?
    (A) All files should be sized according to the dimensions stated on our
    website. You should leave 1/8" bleed on all sides of the file for cutting
    (do not put have any important text within 1/8" of the edge). If you have
    any questions about the dimensions, refer to the product on the website.
    If you have any questions, feel free to contact us at (813) 980-6670.

     (Q) How can I pay for my order?
    (A) All orders must be prepaid. In order for us to process your order
    promptly, you can pay with Cashiers Check or a Money Order. We also
    accept Company Checks and Credit Cards (Credit Card orders might be
    subject to a service charge). For more information, please contact a
    sales representative.

    (Q) Do you accept MAC or PC files?
    (A) Both.

 

© 2001 Global Xpress Printing, Inc.